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Notifications

Overview

The Management Console can send email and webhook notifications when a specific system event occurs. To enable notifications, set up email server or define webhook destinations, then configure your subscriptions.

Set up email server

Sending email notifications require an SMTP server. To configure an SMTP server:

  1. Select Settings > General.
  2. In the SMTP Configuration section, click Configure.

  3. Provide email server configuration parameters:

    • SMTP server hostname - SMTP server's IP address or hostname.
    • Port - SMTP service's port number.
    • Encryption method - Encryption method used for connecting to your SMTP server.

    • Use anonymous SMTP server - Select if the SMTP server does not require authentication.

      Note

      We recommend setting up email notifications using an SMTP server that requires authentication.

    • Sender e-mail - Notification sender's email address.

    • Username - SMTP server account username.
    • Password - SMTP server account password.

    Notifications Smtp Parameters

  4. Click Next.

  5. (Optional) Enter an email address and click Send to send a test notification email.
  6. Click Save. Notifications Smtp Summary

Tip

  • Email notifications often include links to the Management Console. Make sure to configure the Management Console address parameter in the Management Console's Advanced settings. Use a DNS hostname for convenient access to the Management Console from external networks, make sure to include https:\\ and the port number :8443 in the URL string.
  • Add a custom trusted CA certificate to validate self-signed certificates.

Set up webhook destinations

To add a webhook destination:

  1. Select Settings > Notifications.

  2. In the Webhooks section, click + ADD WEBHOOK. Notifications Add Webhook

  3. Provide webhook destination parameters:

    • Name - A descriptive name for your webhook destination.

    • URL - Webhook destination URL.

      Note

      If webhook destination whitelisting is enabled in the Management Console's Advanced Settings, make sure the URL you provide is on the list of authorized webhook destinations.

    • Method - HTTP method.

    • Headers - HTTP headers.

    Notifications Webhook Create

  4. (Optional) Click Test to send a test event to the provided URL.

    Test webhook event

    {
    "text": "[Resilio Connect](https://management-console.resilio.com:8443) test message"
}

  5. Click Save.

Info

If the webhook destination does not respond to the Management Console within two minutes, the Management Console will re-send the notification.

Configure notifications

Add a notification subscription to be notified of a specific event via email or webhooks.

To add a notification subscription:

  1. Select Settings > Notifications.

  2. In the Notifications section, click + ADD SUBSCRIPTION and select event category:

    • Add job subscription - Notifications for all or a select Job, triggered by a Job run status.
    • Add event subscription - Agents, Proxy and Tracker - related events notifications.
    • Add overview subscription - An overall system status report.

  3. Provide parameters specific to the selected subscription type.

    Add job subscription
    1. From the Job drop-down list, select a specific job to receive notifications concerning a given Job or choose Any job to receive notifications for all Jobs.

    2. From the Trigger drop-down list, select an event that triggers notification.

      • Job run finished - All online Agents completed the transfer and executed their post-transmissions scripts. There are no Agents with the failed status. For Synchronization, Hybrid Work and File Caching Jobs, a notification is send each time a new or updated files are synchronized across all participating agents. Optionally, select Skip notice if jobs did not transfer files to disable notifications for empty Job runs. Note that this trigger will also send a notification if the Job run was aborted manually or if it times out after a time period defined by the Automatically stop job after parameter in the Job profile.
      • Job run finished (with errors only) - The job has completed but some of the participating Agents have the failed status and/or have reported an error. This trigger isn't available for Hybrid Work and File Caching Jobs.
      • Job run not complete - Sends a notification if a Job (or a Job run) didn't reach Finished or Synced status within the configured time period. It's useful when you know the approximate time required for Job completion to be notified about it taking more than expected. Available for all job types.

      • On Error - Sends a notification on any errors, or only specific one, reported by an Agent in a Job run. Select the Send notification if error is not resolved after 10 minutes option delay the notifications and give the Agent a chance to recover. Select Notify when error is resolved to be notified when an error has been cleared.

        Get notified if an Agent has been offline for over 24 hours

        To get notified about an Agent being offline for over 24 hours, select the CE_AGENT_OFFLINE error and add a 1440 minutes delay. Notifications Agent Offline

        Warning

        If a specific error has been ignored, it won't trigger a notification.

    Notifications Add Event

    Add event subscription

    From the Event drop-down list, select event that will trigger Management Console to send a notification:

    • Agent added pending approval - An Agent is awaiting approval.
    • Added Agent - An Agent has been added.
    • Deleted Agent - An Agent has been deleted.
    • Proxy not reachable - Cannot connect to the Proxy server.
    • Tracker not reachable - Cannot connect to the Tracker server.
    • Max Agents reached - The maximum number of Agents specified in the license has been reached.

    Notifications Add Job

    Add overview subscription

    Enable weekly/daily Job runs summary notification and define the time of the day they are send out.

    Notifications Add Overview

  4. In the Recipients section, click + ADD RECIPIENT and select one of the options:

    • Add me - Add the currently signed in user.
    • Add user - Add another Management Console user account.
    • Add e-mail - Provide an email address.
    • Add webhook - Select Add webhook, then choose a webhook and click Add.

  5. Click Save.

Examples

Webhook - Job Run completed successfully 
{
  "text": "[Resilio Connect] [New Distribution Job #10](https://192.168.0.48:8443/jobs/runs/11/overview) completed successfully",
  "job_run": {
      "id": 11,
      "name": "New Distribution Job",
      "job_id": 1,
      "status": "finished",
      "run_id": 10,
      "files_total": 3,
      "size_total": 1653591452,
      "transferred": 33368,
      "agents_completed": 3,
      "agents_total": 3,
      "agents_inprogress": 0,
      "agents_offline": 0,
      "agents_failed": 0,
      "active": false,
      "down_speed": 0,
      "up_speed": 0,
      "max_speed": 0,
      "progress": 100,
      "started_by": "z@resilio.com",
      "type": "distribution",
      "run_type": "run",
      "size_completed": 3307182904,
      "files_completed": 6,
      "start_time": 1761655228,
      "finish_time": 1761655243,
      "duration": 14,
      "errors": []
  },
  "trigger": "JOB_RUN_FINISHED"
}
Webhook - Agent deleted 
{
  "text": "[Resilio Connect] New event: Deleted Agent P056\r\n",
  "event": "Deleted Agent P056"
}
Webhook - daily overview report 
{
    "text": "#### [Resilio Connect] Daily overview report\r\nHere're the daily stats from Resilio Connect Management Console.\r\nOctober 13, 2025 10:50 AM - October 14, 2025 10:50 AM\r\n\r\n##### STATUS\r\nJobs total: [5](https://10.0.2.15:8443/jobs/configure)\r\nAgents total: [2](https://10.0.2.15:8443/agents)\r\n\r\n##### JOB SUMMARY\r\nJob | Runs | Failed runs | Errors | Data Transferred\r\n--- | --- | --- | --- | ---\r\n[New Synchronization Job](https://10.0.2.15:8443/jobs/runs?filter=%7B%22jobId%22%3A%5B1%5D%2C%22status%22%3A%5B%5D%2C%22startTime%22%3A%7B%22type%22%3A4%2C%22from%22%3A1760345400001%2C%22to%22%3A1760431800000%7D%2C%22runType%22%3A%5B%5D%7D) | [1 runs](https://10.0.2.15:8443/jobs/runs?filter=%7B%22jobId%22%3A%5B1%5D%2C%22status%22%3A%5B%5D%2C%22startTime%22%3A%7B%22type%22%3A4%2C%22from%22%3A1760345400001%2C%22to%22%3A1760431800000%7D%2C%22runType%22%3A%5B%5D%7D) |  | 1 errors | 0 Bytes\r\n[New Synchronization Job 1](https://10.0.2.15:8443/jobs/runs?filter=%7B%22jobId%22%3A%5B3%5D%2C%22status%22%3A%5B%5D%2C%22startTime%22%3A%7B%22type%22%3A4%2C%22from%22%3A1760345400001%2C%22to%22%3A1760431800000%7D%2C%22runType%22%3A%5B%5D%7D) | [1 runs](https://10.0.2.15:8443/jobs/runs?filter=%7B%22jobId%22%3A%5B3%5D%2C%22status%22%3A%5B%5D%2C%22startTime%22%3A%7B%22type%22%3A4%2C%22from%22%3A1760345400001%2C%22to%22%3A1760431800000%7D%2C%22runType%22%3A%5B%5D%7D) |  | 2 errors | 0 Bytes\r\n[New Synchronization Job 2](https://10.0.2.15:8443/jobs/runs?filter=%7B%22jobId%22%3A%5B4%5D%2C%22status%22%3A%5B%5D%2C%22startTime%22%3A%7B%22type%22%3A4%2C%22from%22%3A1760345400001%2C%22to%22%3A1760431800000%7D%2C%22runType%22%3A%5B%5D%7D) | [1 runs](https://10.0.2.15:8443/jobs/runs?filter=%7B%22jobId%22%3A%5B4%5D%2C%22status%22%3A%5B%5D%2C%22startTime%22%3A%7B%22type%22%3A4%2C%22from%22%3A1760345400001%2C%22to%22%3A1760431800000%7D%2C%22runType%22%3A%5B%5D%7D) |  | 1 errors | 0 Bytes\r\n[New Synchronization Job 3](https://10.0.2.15:8443/jobs/runs?filter=%7B%22jobId%22%3A%5B5%5D%2C%22status%22%3A%5B%5D%2C%22startTime%22%3A%7B%22type%22%3A4%2C%22from%22%3A1760345400001%2C%22to%22%3A1760431800000%7D%2C%22runType%22%3A%5B%5D%7D) | [1 runs](https://10.0.2.15:8443/jobs/runs?filter=%7B%22jobId%22%3A%5B5%5D%2C%22status%22%3A%5B%5D%2C%22startTime%22%3A%7B%22type%22%3A4%2C%22from%22%3A1760345400001%2C%22to%22%3A1760431800000%7D%2C%22runType%22%3A%5B%5D%7D) |  | 1 errors | 0 Bytes\r\n[New Synchronization Job 4](https://10.0.2.15:8443/jobs/runs?filter=%7B%22jobId%22%3A%5B6%5D%2C%22status%22%3A%5B%5D%2C%22startTime%22%3A%7B%22type%22%3A4%2C%22from%22%3A1760345400001%2C%22to%22%3A1760431800000%7D%2C%22runType%22%3A%5B%5D%7D) | [1 runs](https://10.0.2.15:8443/jobs/runs?filter=%7B%22jobId%22%3A%5B6%5D%2C%22status%22%3A%5B%5D%2C%22startTime%22%3A%7B%22type%22%3A4%2C%22from%22%3A1760345400001%2C%22to%22%3A1760431800000%7D%2C%22runType%22%3A%5B%5D%7D) |  | 1 errors | 0 Bytes\r\n",
    "from": 1760345400001,
    "to": 1760431800000,
    "clients_count": 2,
    "jobs_count": 5,
    "job_summary": [
        {
            "id": 1,
            "errors_count": 1,
            "name": "New Synchronization Job",
            "runs_count": 1,
            "size": 166554018,
            "delta_files": 0,
            "delta_size": 0,
            "data_downloaded": 165730024,
            "delta_data_downloaded": 0
        },
        {
            "id": 3,
            "errors_count": 2,
            "name": "New Synchronization Job 1",
            "runs_count": 1,
            "size": 347387,
            "delta_files": 0,
            "delta_size": 0,
            "data_downloaded": 0,
            "delta_data_downloaded": 0
        },
        {
            "id": 4,
            "errors_count": 1,
            "name": "New Synchronization Job 2",
            "runs_count": 1,
            "size": 64926261,
            "delta_files": 0,
            "delta_size": 0,
            "data_downloaded": 64701312,
            "delta_data_downloaded": 0
        },
        {
            "id": 5,
            "errors_count": 1,
            "name": "New Synchronization Job 3",
            "runs_count": 1,
            "size": 0,
            "delta_files": 0,
            "delta_size": 0,
            "data_downloaded": 0,
            "delta_data_downloaded": 0
        },
        {
            "id": 6,
            "errors_count": 1,
            "name": "New Synchronization Job 4",
            "runs_count": 1,
            "size": 23445,
            "delta_files": 0,
            "delta_size": 0,
            "data_downloaded": 0,
            "delta_data_downloaded": 0
        }
    ]
}