Jobs at Resilio

Join us to help build and sell our scalable and customized data transfer & synchronization solutions

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Resilio, Inc.

Resilio delivers powerful enterprise solutions using our unique private cloud software built on core BitTorrent technology. We make it effortless to synchronize, distribute, collect and collaborate across clouds and at every endpoint. For a wide array of data and endpoint orchestration, Resilio offers the industry-leading and fastest private cloud solution trusted by millions of consumers and thousands of business worldwide.

In early 2016, Resilio Inc. was spun out of BitTorrent Inc. to bring the power and resilience of distributed technology to the modern enterprise. Resilio's headquarters are in the San Francisco Bay Area, CA.

#1 Marketing Campaign Manager (USA, remote)

Our Opportunity

Resilio is hiring a Marketing Campaign Manager to join our account-based marketing growth team. As a Marketing Campaign Manager, you will drive efficiency, scale, and maximum impact of our Resilio enterprise marketing campaigns. This role is an exciting opportunity to own the end-to-end execution of planned campaign tactics in close partnership with the Digital, Customer, and Sales teams, including content development, audience segmentation, activation across web, email, and digital channels, and performance tracking. The ideal candidate has experience managing and scaling B2B software marketing campaigns and making data-driven decisions that grow our ABM programs and maximize sales-qualified opportunities.

We seek an experienced ABM professional who can drive planning and execution in an individual contributor role across full-funnel campaigns and demonstrate ownership of campaign performance with c-suite visibility. This role will report to the Chief Marketing Officer.

This role will involve developing campaign ideas and working with multiple stakeholders across Resilio to determine how to leverage full-funnel marketing channels for our core industry segments. The ideal candidate is a passionate business-to-business marketing professional with a track record of achieving and measuring results through innovative marketing programs. The Marketing Campaign Manager can make an impact by connecting customer lifecycle funnel activities to downstream revenue outcomes within our account-based marketing (ABM) outbound framework.

The ideal candidate can manage and own the performance of multiple campaigns across various goals, collaborate with stakeholders, and deliver quality work in a fully remote workforce.

Location

USA (Remote work in any of the 50 states of the USA)

Role & Responsibilities

  • Develop and own the global campaign activation plan and calendar for team-wide visibility into campaign and program tactics

  • Provide regular communications and updates to inform and enable extended Marketing and Sales teams on our global campaigns

  • Proactively monitor tactic performance and identify areas for optimization using actionable, data-driven insights to increase campaign return on investment

  • Offer best practices and testing/optimization techniques to improve the performance of programs and tactics

  • Ensure that our campaign tactics are targeting the right people at the right accounts through the right channels

  • Partner closely with the sales team to select the right target accounts for ABM programs and then develop and launch tailored campaigns to win those top logos

  • Measure and report on your programs with actionable insights and learnings

Qualifications and Requirements

  • 3+ years experience in ABM and/or enterprise marketing

  • Ability to conceptualize and execute projects, with a strong bias for action, ability to prioritize and meet deadlines, and exceptional attention to detail

  • Experience running programs in an account-based marketing motion with outbound sales

  • Mindset and ability to present ideas to senior-level leadership and balance feedback with data-driven insights to deliver the best plan

  • Strong problem-solving skills to strategize creative ways to get in front of top accounts

Benefits

  • The salary range for this full-time position is $60,000–$120,000. The salary offered to a candidate may be influenced by various factors, including but not limited to the candidate’s relevant experience, education, and work location.

  • In addition, this position is eligible for 401(k) and paid time off. We offer different types of insurance, such as medical/Rx, vision, dental, life, and disability. Additionally, employees can access flexible spending accounts, telemedicine, and an employee assistance program.

Apply for This Job

To apply please visit: www.indeed.com/job/marketing-campaign-manager

#2 Technical Account Manager (USA, remote)

Resilio is a silicon valley based startup that creates and sells scalable data management solutions to mid-sized companies and large enterprises. The company is an ideal place for Technical Account Managers who want to play a significant role in our fast-growing company. Working at Resilio is an opportunity to be part of a small energized sales team selling emerging and cutting edge technologies that are disrupting an enormous market opportunity, and have a great time in the process.

Location

USA (Remote work in any of the 50 states of the USA)

Role & Responsibilities

  • Increasing sales and winning new business

  • Evaluating customer needs and suggesting appropriate solutions

  • Conducting product demos and sales presentations

  • Support channel partners in their sales efforts

  • Work with Solutions Architect on customer POC preparation

  • Work with the Customer Success team to ensure a successful transition after landing a new deal

Qualifications and Requirements

  • 5+ years demonstrated experience and success in all aspects of selling enterprise software with ASP of $10-20k/year

  • Startup experience

  • Technical at a level that you feel comfortable discussing storage and networking needs with leads

  • Strong communication and presentation skills

  • Highly organized with excellent time management skills

  • Hard worker and dedicated to getting things done

  • Willingness to  start the day early or stay up late to accommodate the needs of international customers on an occasional basis

Benefits

  • Competitive salary

  • Health, vision, and dental benefits

  • 401(k) plan

Apply for This Job

To apply please email: jobs@resilio.com

#3 Sales Engineer (USA, remote)

Resilio is a Silicon Valley based startup that creates and sells scalable data management solutions to global mid-sized companies and large enterprises. We're looking for an experienced Sales Engineer or Technical Pre-Sales Solution Architect who is ready to move into a hybrid technical sales role.Working at Resilio is an opportunity to be part of a small energized sales team selling emerging and cutting edge technologies that are disrupting an enormous market opportunity, and have a great time in the process.

Location

USA (Remote work in any of the 50 states of the USA)

Role & Responsibilities

  • Manage customer product trials, including setting scope, timelines, and resources.

  • Deliver product demonstrations and engage in technical discussions with existing customers.

  • Assist the sales team by establishing technical credibility, and qualifying prospects

  • Work with the Customer Success team to ensure a successful transition after a customer makes a purchase.

  • Assist customers in deploying the software via phone and Zoom.

  • Maintaining customer relationships and ensuring customer satisfaction.

  • Maintain current knowledge of Resilio products and supporting technologies including operating systems, storage, and networking.

  • Advise prospects with regard to best practices for software, network configuration, server configuration, resource allocation, and ongoing operations.

  • Perform other duties as assigned.

Qualifications and Requirements

  • Customer service focused, results-driven, excellent interpersonal skills

  • 3+ years of extensive knowledge of Windows, Linux, macOS, and Android

  • 3+ years of extensive knowledge of desktop, server, laptops, and peripherals

  • Solid understanding of storage systems and performance considerations

  • Advanced networking knowledge including VPN, subnet configuration, and firewalls (router configuration a plus)

  • Ability to interact in a professional, responsive, and timely manner with all levels of users; skilled interaction in a scientific-based user environment

  • Proficient with command-line tools

  • Proven organization and project management skills, including the ability to prioritize and work independently

  • Strong verbal and written skills, especially the ability to present to prospects and generate solution proposals, architectural diagrams, and integration specifications

  • Experience with implementation and support of SaaS software is desirable

  • Desire to expand skillsets into the sales cycle is a plus (with additional compensation opportunities for these candidates)

Benefits

  • Competitive salary

  • Health, vision, and dental benefits

  • 401(k) plan

Apply for This Job

To apply please email: jobs@resilio.com

#4 C++ Engineer (USA, Remote)

​Resilio is a silicon valley based startup that creates products which bring the power of peer-to-peer and fast data transfer to the enterprise market. As a team member you will have an opportunity to work with a variety of data transfer technologies and utilize direct OS API (Linux, Mac, Windows) to produce optimal code for performance and reduced memory footprint.

Location

USA (Remote work in any of the 50 states of the USA, Eastern Time Zone preferred to have more overlap with European Development Team)

Responsibilities

  • Design and develop new features according to specifications and customer’s requests;

  • Produce high quality cross-platform C++ code that runs on Mac, Windows, Linux;

  • Develop corresponding unit tests to properly test the code

  • Identify customers issues based on logs and core dumps and provide a resolution in a timely manner;

  • Collaborate with other developers, QA team and project managers to refine requirements

Qualifications

  • At least two years professional C++ development experience.

  • You must have a strong familiarity with object-oriented programming, modern C++ standards (C++11/14/17/20), boost library, unit testing, test-driven development

  • Familiarity with: system and network programming under Linux or Windows

  • Familiarity with: low level debugging and profiling of native code

Benefits

  • Competitive salary

  • Health, vision, and dental benefits

  • 401(k) plan

Apply for This Job

To apply please email: jobs_dev@resilio.com

#5JS Engineer (USA, Remote)

​Resilio is a silicon valley based startup that creates products which bring the power of peer-to-peer and fast data transfer to the enterprise market. As a team member you will have an opportunity to develop a highly loaded Management Console (node.js based) that controls data transfer inside the enterprise.

Location

USA (Remote work in any of the 50 states of the USA, Eastern Time Zone preferred to have more overlap with European Development Team)

Responsibilities

  • Design and develop new features according to specifications and customer’s requests;

  • Produce high quality code that implement required functionality

  • Develop corresponding unit tests to properly test the code

  • Identify customers issues based on logs and provide a resolution in a timely manner;

  • Collaborate with other developers, QA team and project managers to refine requirements

Qualifications

  • At least two years professional server application development experience.

  • You must have a strong familiarity with JS frameworks

  • Experience with node.js

  • Good knowledge of TypeScript/JavaScript 

  • Preferably knowledge of React, Backbone (legacy code)

Benefits

  • Competitive salary

  • Health, vision, and dental benefits

  • 401(k) plan

Apply for This Job

To apply please email: jobs_dev@resilio.com

#6Sales Development Representative (USA, Remote)

Resilio delivers powerful enterprise solutions using our unique private cloud software built peer-to-peer technology. We make it effortless to synchronize, distribute, collect, and collaborate across clouds and at every endpoint. For a wide array of data and endpoint orchestration, Resilio offers the industry-leading and fastest private cloud solution trusted by millions of consumers and thousands of businesses worldwide.

As a Sales Development Representative, you will be responsible for supporting the sales team in generating new leads, qualifying prospects, and nurturing existing customer relationships. You will assist the sales team in all aspects of the sales process, including market research, lead generation, and follow-up communication with prospects. You will also be responsible for maintaining accurate and up-to-date customer data in the company's CRM system.

This is a full-time position with competitive compensation and benefits packages. If you are passionate about sales, marketing, and customer service, we encourage you to apply for this exciting opportunity.

Location

United States (Fully Remote)

Responsibilities

  • Conduct market research to identify new leads and potential customers

  • Assist in developing and executing lead-generation campaigns

  • Qualify leads by phone and email to determine their level of interest and fit with our products and services

  • Schedule appointments and demos for the sales team with qualified leads

  • Follow-up with leads and existing customers to ensure a positive customer experience

  • Maintain accurate and up-to-date customer data in the company's CRM system

  • Collaborate with the sales team to identify new opportunities for growth and improvement

  • Provide general administrative support to the sales team as needed

Qualifications

  • Bachelor's degree in Business, Marketing, or a related field

  • 3-5 years of experience in sales, marketing, or a related field

  • Strong communication and interpersonal skills

  • Ability to multitask and prioritize in a fast-paced environment

  • Detail-oriented and highly organized

  • Familiarity with Salesforce CRM systems

  • Experience with LinkedIn Sales Navigator and/or Outreach

Benefits

  • Competitive salary

  • Health, vision, and dental benefits

  • 401(k) plan

Schedule

  • Monday to Friday

Supplemental Pay Types

  • Bonus pay

Apply for This Job

To apply please email: jobs@resilio.com

#7 Lead Support Engineer (Warsaw, Poland)

As a Lead Support Engineer, you will be responsible for resolving the most complex customers' technical issues using your expertise and extensive cooperation with the engineering and QA departments. Develop solutions that could involve configuration, bug fixes, or new features in the product. Communicate resolution plans with the customer and deliver the final solution to the customer's complete satisfaction.

Location

Poland Office:
Aleje Jerozolimskie 123A, 02-017
Warszawa, Floor 15

Role & Responsibilities

  • Fast and effective troubleshooting of customer issues that might involve software, networking and hardware.

  • Perform analysis of the issue to identify the root cause and develop a plan on how to resolve it.

  • Direct involvement with various teams (Development, QA) to resolve the issue.

  • Communicate resolution plans with the customer and deliver a solution when it will be ready.

  • Provide technical leadership to junior team members

  • Help create knowledge base articles and other internal documentation

Experience

  • 2+ years of work experience in an applicable industry or a role

  • Network troubleshooting (know how to use Wireshark, tcpdump, iperf; HTTP servers)

  • Experience with TCP/IP, UDP protocols

  • Windows & Linux expertise

  • OS troubleshooting (know how to use Sysinternals, top, iotop, netstat, systemctl, etc.)

  • Great communication skills and customer focus

  • Ability to prioritize and switch between a variety of time-sensitive issues

  • Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues

  • Strong English both verbal and written (B2-C1)

Apply for This Job

To apply please email: jobs_poland@resilio.com

#8 Support Engineer (Warsaw, Poland)

As a Support Engineer, you will be responsible for resolving the customers' technical issues using your expertise and extensive cooperation with the engineering and QA departments. Develop solutions that could involve configuration, bug fixes, or new features in the product. Communicate a resolution plan with the customer and deliver the final solution to the customer's complete satisfaction.

Location

Poland Office:
Aleje Jerozolimskie 123A, 02-017
Warszawa, Floor 15

Role & Responsibilities

  • Fast and effective troubleshooting of customer issues that might involve software, networking and hardware.

  • Perform analysis of the issue to identify the root cause and develop a plan on how to resolve it.

  • Direct involvement with various teams (Development, QA) to resolve the issue.

  • Communicate a resolution plan with the customer and deliver a solution when it will be ready.

  • Help create knowledge base articles and other internal documentation

Experience

  • 1+ years of work experience in an applicable industry or a role

  • Ability to network troubleshooting (know how to use Wireshark, tcpdump, iperf; HTTP servers)

  • Understanding of TCP/IP, UDP protocols

  • Windows and/or Linux expertise

  • Preferably OS troubleshooting (know how to use Sysinternals, top, iotop, netstat, systemctl, etc.)

  • Great communication skills and customer focus

  • Ability to handle multiple customer cases

  • Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues

  • Strong English both verbal and written (B2-C1)

Apply for This Job

To apply please email: jobs_poland@resilio.com