Jobs at Resilio
Join us to help build and sell our scalable and customized data transfer & synchronization solutions
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Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Resilio, Inc.
Resilio delivers powerful enterprise solutions using our unique private cloud software built on core BitTorrent technology. We make it effortless to synchronize, distribute, collect and collaborate across clouds and at every endpoint. For a wide array of data and endpoint orchestration, Resilio offers the industry-leading and fastest private cloud solution trusted by millions of consumers and thousands of business worldwide.
In early 2016, Resilio Inc. was spun out of BitTorrent Inc. to bring the power and resilience of distributed technology to the modern enterprise. Resilio's headquarters are in the San Francisco Bay Area, CA.
#1 Technical Account Manager (USA, remote)
Resilio is a silicon valley based startup that creates and sells scalable data management solutions to mid-sized companies and large enterprises. The company is an ideal place for Technical Account Managers who want to play a significant role in our fast-growing company. Working at Resilio is an opportunity to be part of a small energized sales team selling emerging and cutting edge technologies that are disrupting an enormous market opportunity, and have a great time in the process.
Location
USA (Remote work in any of the 50 states of the USA)
Role & Responsibilities
Increasing sales and winning new business
Evaluating customer needs and suggesting appropriate solutions
Conducting product demos and sales presentations
Support channel partners in their sales efforts
Work with Solutions Architect on customer POC preparation
Work with the Customer Success team to ensure a successful transition after landing a new deal
Qualifications and Requirements
5+ years demonstrated experience and success in all aspects of selling enterprise software with ASP of $10-20k/year
Startup experience
Technical at a level that you feel comfortable discussing storage and networking needs with leads
Strong communication and presentation skills
Highly organized with excellent time management skills
Hard worker and dedicated to getting things done
Willingness to start the day early or stay up late to accommodate the needs of international customers on an occasional basis
Benefits
Competitive salary
Health, vision, and dental benefits
401(k) plan
Apply for This Job
To apply please email: jobs@resilio.com
#2 Sales Engineer (USA, remote)
Resilio is a Silicon Valley based startup that creates and sells scalable data management solutions to global mid-sized companies and large enterprises. We're looking for an experienced Sales Engineer or Technical Pre-Sales Solution Architect who is ready to move into a hybrid technical sales role.Working at Resilio is an opportunity to be part of a small energized sales team selling emerging and cutting edge technologies that are disrupting an enormous market opportunity, and have a great time in the process.
Location
USA (Remote work in any of the 50 states of the USA)
Role & Responsibilities
Manage customer product trials, including setting scope, timelines, and resources.
Deliver product demonstrations and engage in technical discussions with existing customers.
Assist the sales team by establishing technical credibility, and qualifying prospects
Work with the Customer Success team to ensure a successful transition after a customer makes a purchase.
Assist customers in deploying the software via phone and Zoom.
Maintaining customer relationships and ensuring customer satisfaction.
Maintain current knowledge of Resilio products and supporting technologies including operating systems, storage, and networking.
Advise prospects with regard to best practices for software, network configuration, server configuration, resource allocation, and ongoing operations.
Perform other duties as assigned.
Qualifications and Requirements
Customer service focused, results-driven, excellent interpersonal skills
3+ years of extensive knowledge of Windows, Linux, macOS, and Android
3+ years of extensive knowledge of desktop, server, laptops, and peripherals
Solid understanding of storage systems and performance considerations
Advanced networking knowledge including VPN, subnet configuration, and firewalls (router configuration a plus)
Ability to interact in a professional, responsive, and timely manner with all levels of users; skilled interaction in a scientific-based user environment
Proficient with command-line tools
Proven organization and project management skills, including the ability to prioritize and work independently
Strong verbal and written skills, especially the ability to present to prospects and generate solution proposals, architectural diagrams, and integration specifications
Experience with implementation and support of SaaS software is desirable
Desire to expand skillsets into the sales cycle is a plus (with additional compensation opportunities for these candidates)
Benefits
Competitive salary
Health, vision, and dental benefits
401(k) plan
Apply for This Job
To apply please email: jobs@resilio.com
#3 C++ Engineer (USA, Remote)
Resilio is a silicon valley based startup that creates products which bring the power of peer-to-peer and fast data transfer to the enterprise market. As a team member you will have an opportunity to work with a variety of data transfer technologies and utilize direct OS API (Linux, Mac, Windows) to produce optimal code for performance and reduced memory footprint.
Location
USA (Remote work in any of the 50 states of the USA, Eastern Time Zone preferred to have more overlap with European Development Team)
Responsibilities
Design and develop new features according to specifications and customer’s requests;
Produce high quality cross-platform C++ code that runs on Mac, Windows, Linux;
Develop corresponding unit tests to properly test the code
Identify customers issues based on logs and core dumps and provide a resolution in a timely manner;
Collaborate with other developers, QA team and project managers to refine requirements
Qualifications
At least two years professional C++ development experience.
You must have a strong familiarity with object-oriented programming, modern C++ standards (C++11/14/17/20), boost library, unit testing, test-driven development
Familiarity with: system and network programming under Linux or Windows
Familiarity with: low level debugging and profiling of native code
Benefits
Competitive salary
Health, vision, and dental benefits
401(k) plan
Apply for This Job
To apply please email: jobs_dev@resilio.com
#4JS Engineer (USA, Remote)
Resilio is a silicon valley based startup that creates products which bring the power of peer-to-peer and fast data transfer to the enterprise market. As a team member you will have an opportunity to develop a highly loaded Management Console (node.js based) that controls data transfer inside the enterprise.
Location
USA (Remote work in any of the 50 states of the USA, Eastern Time Zone preferred to have more overlap with European Development Team)
Responsibilities
Design and develop new features according to specifications and customer’s requests;
Produce high quality code that implement required functionality
Develop corresponding unit tests to properly test the code
Identify customers issues based on logs and provide a resolution in a timely manner;
Collaborate with other developers, QA team and project managers to refine requirements
Qualifications
At least two years professional server application development experience.
You must have a strong familiarity with JS frameworks
Experience with node.js
Good knowledge of TypeScript/JavaScript
Preferably knowledge of React, Backbone (legacy code)
Benefits
Competitive salary
Health, vision, and dental benefits
401(k) plan
Apply for This Job
To apply please email: jobs_dev@resilio.com
#5 Lead Support Engineer (Warsaw, Poland)
As a Lead Support Engineer, you will be responsible for resolving the most complex customers' technical issues using your expertise and extensive cooperation with the engineering and QA departments. Develop solutions that could involve configuration, bug fixes, or new features in the product. Communicate resolution plans with the customer and deliver the final solution to the customer's complete satisfaction.
Location
Poland Office:
Ul. Grzybowska 2 29
Warsaw; Mazowieckie; Postal Code: 00-131
Role & Responsibilities
Fast and effective troubleshooting of customer issues that might involve software, networking and hardware.
Perform analysis of the issue to identify the root cause and develop a plan on how to resolve it.
Direct involvement with various teams (Development, QA) to resolve the issue.
Communicate resolution plans with the customer and deliver a solution when it will be ready.
Provide technical leadership to junior team members
Help create knowledge base articles and other internal documentation
Experience
2+ years of work experience in an applicable industry or a role
Network troubleshooting (know how to use Wireshark, tcpdump, iperf; HTTP servers)
Experience with TCP/IP, UDP protocols
Windows & Linux expertise
OS troubleshooting (know how to use Sysinternals, top, iotop, netstat, systemctl, etc.)
Great communication skills and customer focus
Ability to prioritize and switch between a variety of time-sensitive issues
Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues
Strong English both verbal and written (B2-C1)
Apply for This Job
To apply please email: jobs_poland@resilio.com
#6 Support Engineer (Warsaw, Poland)
As a Support Engineer, you will be responsible for resolving the customers' technical issues using your expertise and extensive cooperation with the engineering and QA departments. Develop solutions that could involve configuration, bug fixes, or new features in the product. Communicate a resolution plan with the customer and deliver the final solution to the customer's complete satisfaction.
Location
Poland Office:
Ul. Grzybowska 2 29
Warsaw; Mazowieckie; Postal Code: 00-131
Role & Responsibilities
Fast and effective troubleshooting of customer issues that might involve software, networking and hardware.
Perform analysis of the issue to identify the root cause and develop a plan on how to resolve it.
Direct involvement with various teams (Development, QA) to resolve the issue.
Communicate a resolution plan with the customer and deliver a solution when it will be ready.
Help create knowledge base articles and other internal documentation
Experience
1+ years of work experience in an applicable industry or a role
Ability to network troubleshooting (know how to use Wireshark, tcpdump, iperf; HTTP servers)
Understanding of TCP/IP, UDP protocols
Windows and/or Linux expertise
Preferably OS troubleshooting (know how to use Sysinternals, top, iotop, netstat, systemctl, etc.)
Great communication skills and customer focus
Ability to handle multiple customer cases
Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues
Strong English both verbal and written (B2-C1)
Apply for This Job
To apply please email: jobs_poland@resilio.com