Creative Tech Agency DXY Keeps Teams Connected and Projects Secure with BitTorrent Sync

Daniel Young, CEO of DXY, shares how BitTorrent Sync help keeps three global offices connected to shared assets, for sensitive project files that need to be kept private: 

DXY is a creative technology agency with offices in Berlin, Cleveland, and London. We design and develop digital products for clients, connecting the world through devices like Internet of Things electronics, mobile applications, websites, and backends that tie everything together.

We operate in three primary verticals: medical, enterprise systems and consumer products. You can see an example of one of our medical systems in an iPad application designed for the Cleveland Clinic that measures concussive injuries; Apple was kind enough to feature it as part of their “Your Verse” campaign in 2014. 

DXY BitTorrent Sync iPad

a comprehensive system helps determine symptom severity for athletes (see more)

Building these types of products requires a strong team. Within our organization, we have business, creative and engineering units. The three work together to define requirements, create a product design and then build it for our client. With offices in three countries, we had an interesting challenge of needing to support our users’ need to access shared files while being able to keep our information internal.

The projects we are retained for are typically quite sensitive. We need to ensure that we have custody of project-related information at all times. Despite the pervasiveness of the cloud, our management is somewhat skeptical about the representations certain providers make with respect to security and privacy. To alleviate our concerns, we initially opted to host our own servers and keep our data on our own equipment.

DXY Akron BitTorrent Sync

another project involving a reimagined school district website (see more)

At first, this was a decent solution when we only had one office. Once we expanded across the Atlantic, our situation changed. While our developers and engineers relied on code repositories that worked well, our other users encountered problems accessing files remotely. Latency times quickly became a significant problem. Workflows were interrupted and efficiency eroded. We needed to look for a solution that would give users faster access to their files.

We worked to address this problem by beginning development on our own sync system, one that was peer-to-peer based. While the preliminary results were good, we then faced the reality of being an agency; we had clients who wanted to pay us more to work on their projects. We ended up having to abandon the work on our own tool and looked for a third-party solution. This is what led us eventually to using BitTorrent Sync.

DXY Hinkley Lighting BitTorrent Sync

we worked with Hinkley Lighting on designing an iPad app (see more

After considering our options, we decided to structure a system around Sync. We use it to connect a small network of servers in the United States and Europe, where the core file structure is mirrored on each server.

Data and content that is specific for a particular country, or is regulated under a country-specific law, is segmented for users in that region. All other information is shared between each of the servers.

Users in our organization now have access to the files they need on a server based in their region. This removed the latency issues we had earlier, and allowed us to better apply versioning to our data, thus reducing overwrites and situations where information was not in sync. Overall, our company has become very reliant upon BitTorrent Sync to support our growth and expansion into new markets as we pursue new ideas and products for our clients.

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